Shipping policy

Shipping Policy

Processing Time
Orders are processed and handed over to our shipping carrier within 1–3 business days of the order being placed, provided the item is in stock. You will receive a shipping confirmation email once your order is on its way.

Delivery
We deliver within Germany and to other EU/EEA countries, unless otherwise stated. Once handed over to the carrier, delivery within Germany generally takes 1–3 business days; deliveries within the EU generally take 3–7 business days. For deviating delivery times, we will inform you in the respective product description. The risk of loss or damage during transit remains with us until the goods are delivered to you.

Shipping Costs
Shipping costs are clearly displayed during checkout.

Delivery Countries
By default, we ship within Germany and the European Union. Deliveries to other countries are possible upon request — please contact us by email at info@resivve.com.

Customs & Fees
For deliveries to non-EU countries, additional customs duties, taxes, and fees may apply, which are to be borne by the buyer.